Broadband wall socket. If possible, I would like to get rid of this rather ugly white. Making The Switch To Virgin Media A Geeky Broadband Story Coolsmartphone. I don't work for Virgin Media. There is not a simple wall socket, but instead things seem a bit more complicated. 4. Any help would be greatly appreciated! Check to see if there is just a cable coming out of the wall as sometimes the rest has been removed, otherwise: Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday Re: Wall socket. Push the red label end of the white cable, into the wall socket. Look outside for a brown or grey VM box on the wall and trace the cable to the inside. 5. Re: No wall socket. 3 minutes ago. on 28-10-2022 17:29. QuickStart, set up and connections. You can possibly do this in two ways. Fitting a new Virgin media wall socket in QuickStart, set up and connections yesterday; No wall socket ? in QuickStart, set up and connections. There should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. Hey guys, so I have a Virgin Media SIM only plan £8 for 12gb, anyway, my question is if Virgin Media is moving to o2 anyhow/Virgin Media SIMs to o2 network now, do you think I could get my SIM in the volt bundle to upgrade the speed of the Wi-Fi, as when I go to the offers, all I can see is £12 for. 2. If you have no luck you will need a technician’s install. I have signed up as a new user for Virgin Fibre. If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. 3 weeks ago. Options. Turn on and start the hub. I don't work for Virgin Media. Tudor. Stay safe online. Thanks for your post on our Community Forums @Best336, and a very warm welcome to our Community Forums!Got my virgin media self install kit but I don't have a virgin socket. I have been given other details for the account such as the account number/area code and. That's fine. Switched On Families. Connect the Hub’s power cable with the blue tab. The box does however have a hole in the bottom, through which i could see some kind of cable but couldn't reach it (image 2). You're going to need… the Hub. Save £105. You can also check for a loose cable as not all properties have a socket. Options. There is a wire within the box but it’s too short to reach and also does n. The Hub 3 has arrived but the broadband splitter cable doesn’t fit any of the Virgin Media wall plugs. It is really quite simple. VM BB TV Landline. Options. Apparently, if I get a second router, I'd have to turn the main hub into modem mode and then the new router acts as a second access point. I’ve just received my quick start package. Or you may be quicker than average! You won’t be involved the whole time. Take the red-banded end of the 3m isolator cable and push it firmly into the Virgin Media socket on your wall. Customer since 1993. I have booked a technician but I don't know if i have to inform the. You can also check for a loose cable as not all properties have a socket. Options. Room wiringWiring plan diynot jul 2008 Media wiring, part 2 · greg maclellanWiring plan. - 5250024 Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. i don’t have a virgin media wall socket. Virgin Media; My Virgin Media;. I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. You should be able to do it on a call to CS. I’m aware that virgin media has been used in this flat before and I qualified for a quick start kit however there is no virgin wall - 5134896. Ideally, if you have the comcast modem and a separate router you'd put the modem in bridge mode to avoid double NAT issues. Second, you'll likely need a manned installation for your VM services. I’ve received my QuickStart package to find I do not have a compatible wall socket. I am going to cancel. Manage Your Account. I do not have the wall socket by Virgin Media, so that it is no way to connect with the isolator cable as well as the hub. the technician came and setup the hub and socket but he said there was no signal and there must be wrong with the underground wire that connects my apartment to the main virgin hub which is some yards away. The cable in the second picture is the one you need to connect too. The box does however have a hole in the bottom, through which i could see some kind of cable but couldn't reach it (image 2). @ssueto wrote: I tried it (Telewest socket) but I don't receive any Internet connection. We would like to show you a description here but the site won’t allow us. Switched On Families. The internal box should be oblong, square one are for phone. Getting Connected with Virgin Media is easy when you have a wall socket. I'm a Very Insightful Person, I'm here to share knowledge. I have looked everywhere but can't seem to find one. Post a photo of the ends of the cables coming out of the wall -mthey may have the correct connector on there Also, on the exterior side of that point where they come in, do the cables run out to a VM brown/grey wall Omnibox? For a tech install call the Pre-installation and delivery team on. Contents [ show]Its a flat £25 charge to move the connection points and rebalance power levels. . Absolutely not. Plug the cables into the hub. When I proceeded to set up my Hub 3 I quickly realised that. both appear. CryptoGetting Connected with Virgin Media is easy when you have a wall socket. The wall socket is currently in the living room and I need it moved to another room. VM BB TV Landline. Virgin Media have used the Openreach socket to provide telephone services. Phone Line Dead But Internet Still Works Or Drops Out Noisy Ly. Hi, I've ordered a broadband only package and it said I was applicable for a self install kit. Manage Your Account. If you need it moving to another location, Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. Entertain me; Broadband Deals. Plug the cables into the Hub. How can I book a technician in QuickStart, set up and connections 10 hours ago; Need wall socket in QuickStart, set up and connections 22 hours ago; not consulted on terminal box location and cable path in QuickStart, set up and connections yesterdayOn the “Disconnecting your Virgin TV box” instructions, step 4 says the following; ”This step is really important. Wall sockets and no connection. SpeedVirgin don't use phone cables, they use coaxial cables similar to that used with TV antenna feeds. Turn your Virgin Media Hub off and on again – Unplug your hub from the power supply. I ordered self-install kit just to find out there is no Virgin socket in my new property. One of the cables comes through my bedroom wall and into the sitting room, right into the set top box. Virgin cables must only be provided by isolated sockets provided by Virgin Media. Given that Virgin Media is a cable-operator, and it's the co-ax cable that carries the live TV channels, then no - you can't avoid the cable requirement. Hi, I've just moved house and the previous owner had Virgin fibre, so I have chosen to go with them. Broadband and phone deals. Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. Select the correct HDMI input for your box. 7. Re: My Flat doesn’t have wall socket. I'm a Very Insightful Person, I'm here to share knowledge, I don't. Sometimes you'll just have a wire coming in rather than a wall socket. I also have this other dual cable going to the Smart Hub. I'm currently renovating my living room, including the electrics. Other times you will find an unbranded connection point on the wall. Account - Mobile. I can only find the TV socket. Reply. Call the pre-installs team on 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. All the cabling is the property of Virgin Media and must not be touched. I would like to book engineer maybe to come and install a wall socket or sonehtnt so we can finally use the broadband. I will only be using one wall socket, so the other socket will have no connections. Sounds like you will need a technician, as the cable may be disconnected in the street cabinet. Next, connect the power cable. The answer is yes unless your service comes from another connecting point in your building, or from an outdoor service trench or enclosure. Broadband and TV deals. Please see photos. Being connected to the internet is one of the most important modern essentials in 20. If digging / drilling / new external & internal cables are required the. My order is p. The box and cables may have been removed by the previous occupiers. Learn how to book engineers, reschedule appointments, or cancel appointments with Virgin Media. Hi, I have ordered a self-setup wifi kit and cannot find a virgin media wall socket anywhere. We can certainly get a move of the equipment. We would like to show you a description here but the site won’t allow us. Hi, I am experiencing the same issue with my install kit. . 0 Kudos Reply. Check service status. a week ago. Just moved into a new flat today, got my QuickStart box and got everything somewhat plugged in. If it is a loose cable only, you will need one of these to connect the Quickstart cable. Security matters. These do not work. Residential Hub (3/4/5) offer telephone service in both Router and Modem modes. My router does now provide internet but the light is always yellow and it. Or if the other end of the white cable is in a more useful. on 21-02-2023 19:59. Sometimes there is no wall box, just a trailing cable. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. I’ve come to virgin only to realise I have the old virgin Telephone line and that’s it I don’t have a Co-Axial socketOptions. My Virgin Media App. . The cable that comes from the wall is an F-type cable and what goes in the TV is a normal TV cable, so I bought an F Type to Coax TV Cable to connect those two. Thankssocket you need will be marked with the Virgin Media logo. I can only find the TV socket. those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2 0 Kudos. If you need a new wall socket, the engineer will install this for you during the appointment. ) Run the coax cable under the floor boards within a conduit or duct thing, to the new lounge. There would be a £25 non fault call out charge (it used to be £99) to do the work you require. If your not a virgin media customer then nothing. Eric714. My computer is upstairs and my router is downstairs, chained to the existing fibre wall socket. I'm very sorry you don't have the wall socket. 0 Kudos. We would like to show you a description here but the site won’t allow us. . Check to see if there is just a cable coming out of the wall as sometimes the rest has been removed, otherwise: Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sundayon 17-12-2022 10:39. There would be a £25 non fault call out charge (it used to be £99) to do the work you require. Options. VM use quality cable and quality crimped or compression F connectors (Screw on F connectors not allowed). I'm having broadband speed issues with my new package and an electrician has told me that the reason powerline adapters don't seem to be working for me is because there is a a different electrical circuit for the upstairs and downstairs of my property. Virgin Media; My Virgin Media; Shop;. on 08-01-2023 20:46. VM. Push the white isolator cable, with the black band, into the slot in the splitter marked ‘Wall’. The phone number doesn't connect you. The wall socket is - 5109379. I want to install virgin media after using talk talk for many years, I checked that I have the virgin media socket but after watching and reading the installation guide my virgin media socket looks different, i removed the white cap covering it and it. However, there is no Virgin Media Wall socket in my house. 0 KudosNo virgin wall socket [MOD EDIT: Post split to create own thread] - 5345241. in Networking and WiFi Sunday; Wall Socket Installation in QuickStart, set up and connections 3 weeks ago; need engineer to install new virgin media wall socket in QuickStart, set up and connections 3 weeks ago; Virgin Media wall socket set up in QuickStart, set up and. on 17-10-2022 15:06. Page 2 Our new boxes automatically We will start with step-by-step activate when connected instructions on uninstalling your old kit. Broadband. Push the white cable with the black label into the Hub. It's not uncommon to have the hub in one room and the TV in another, so there would be two sockets. When you place your order, we'll let you know. Browse Virgin Media Virgin Media Community. Live TV uses co-ax cables. Check the condition of your phones. If the Hub 3's telephone service has never worked, re-connect the phone the telephone wall socket to see if that is still live. Hi all, when I signed up for Virgin Media, it said the service was available at my house. But I have no Virgin Media Wall socket in my house. #2. on 01-01-2023 23:18. Need a Virgin Media Wall Socket Go to solution. Options. Call the pre-installation and delivery team on 0800 052 1734. No, the ethernet cable is for a wired device if you have one. Panting like a fiend. Why have I been allowed to take out a self home kit if it is - 4868899. At least spell your title correctly jeezus . I have 2 Virgin Media wall sockets. The primary contact point is Customer Services on 0345 454 1111/150 if you have a VM landline or wait three or four days for a VM staff member to get to your post. Virgin Media TV boxes need to be connected to a Hub so you can have the ability to watch recordings on any box in your home, no matter which one they're. We would like to show you a description here but the site won’t allow us. 1. Yeh I have but they don’t go in all the way and only one plug. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. There should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. The cable could be hidden within, or behind, furniture. Please there is no virgin media wall socket and I don't know how to go about the installation. Everything is converted to specialised triple screened coaxial cable. It may not be in the room that first seems obvious, and it may not be marked Virgin Media either. Trouble shooter. 1. Can I have engineer visit and setup it? I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. I have just got my quick start and I don’t have a wall socket and I can’t book an engineer. Hello, i registered VM broadband and scheduled to delivery on 1st September. Wall socket. i opted for the self install, however on inspection we don’t have the wall socket to plug the broadband into. Dave. No Virgin media wall socket on. Manage Your Account. Other companies had wall sockets with broadband and ethernet, but Virgin media has only broadband one. Just push to fit Firmly push the end of the cables into the sockets. My Virgin Media Hub 3 just came in but realised need a socket wall installed. The wall box may be branded with the logos of an old cable TV company (not VM). Two virgin media wall. This is to prevent dangerous voltages in your home due to different earth potentials between the headend and your home. I'm a Very Insightful Person, I'm here to share knowledge. If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. I have looked everywhere but can't seem to find one. on 23-12-2022 10:31. AnthonyRaw1986. Can I order an engineer please. Go to solution. If you look into the back of your Hub, you'll see a port named. 0800 052 1734-----There were many cable companies that originally built the networks in the early 1990s. Take the red-banded end of the isolator cable, and plug it firmly into the Virgin Media socket on your wall. @umerarifkhan11 wrote:. Without the landlord's written consent you must not order a service that results in Virgin Media digging the drive / paths / gardens and drilling through walls at the property. My Virgin Media App. 29/07/15 - 16:50 #1. Hi, I've ordered a broadband only package and it said I was applicable for a self install kit. nor can I find a external brown box. ) The hub will be in here too. 0. Don't touch it. I've looked for an external box but cannot. Browse Virgin Media Virgin Media Community. How do I book an engineer to come out - 5345632. please - 5241140We would like to show you a description here but the site won’t allow us. When purchasing it stated my property was Virgin ready and the quick set up was the best way to set up. The internal wall sockets may be under different names of former cable companies such as NTL, Cabletel, Telewest etc. We don’t have a Virgin Media socket but the previous home owners did have Virgin Media wifi so I’m not sure what the issue is. Jack14102. We have a virgin media wall socket with an ethernet port in the wall but no round cable. Plug into the Hub. I received my installation kit for my broadband today but I don't have a Virgin Media socket anywhere to install it. Sorry man. on 08-01-2023 20:46. Tudor. I don't work for Virgin Media. FYI it was push-fit, not screw on, even though the receiving socket on the wall was threaded. Broadband deals; Broadband, TV and phone deals;QuickStart, set up and connections. Browse Virgin Media Virgin Media Community. The cables from the external box lead to a Bt open reach socket and a blank socket. The admin page for the hub says Telephony (disabled)No virgin media wall socket. I don't have virgin media wall socket in Volt Wednesday; VOLT Virgin and O2 in Volt Wednesday; Top. Awful first impressions of Virgin Media. Options. Stay safe online. B&Q are running low on these however. Thankfully, it's very easy to tell whether your. I was told when purchasing the broadband package that fibre was available here and already in use, so am wondering if I'm missing something. . Vonage 2nd line. There was no plug socket nearby for this to be used, so in the end he had to drill the cable through. My Virgin Wall socket not same as installation guide that one. on 23-10-2022 13:36. I have just received the Quick Install kit as my property has had VM in the past, but I have no wall socket to connect the isolator cable to. The block box on second picture is an amplifier for terrestrial TV. Vonage 2nd line. We've taken the front of the box off and inside there is an isolator but nothing else. Account - Mobile. The box and cables may have been removed by the previous occupiers. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to. There is a cable on the right of the box coming from the outside. Second picture, bottom left, silver box (the isolator) is where you connect your hub Remove the cable that does not come through the wall and attach here. Pull out the white co-axial cable from your Virgin Media wall socket and replace it with the silver terminator cap. #1. It branches out to 2 positions one of them are BT RJ11 sockets And the other leads to the loft and I don’t want to put the Wi-Fi there. Prior to getting my contract I checked the wall socket and there was a virgin box on the wall with a socket coming from it. VM don't send out the quick start kit unless there has previously been a VM connection in that property. 2 weeks ago - last edited 2 weeks ago. If you can set up using a Self-Install pack, but choose to use an engineer for. You'll have to cut the cable and seal the hole up. on 15-11-2022 18:53. A Virgin Media. There is no way I can insert the isolator cable into the - 5223924. Call the pre-install team after 8am Monday - Friday & they can arrange a technician to reconnect your socket. on 01-12-2022 11:22. Hi I ordered the Quick start set bit it seems i dont have the wall soket i need to install the kit. " The hub is upstairs as previously said. VM staff respond on these boards if you don't mind waiting a few days, otherwise you can book a manned install by calling 0345 4541111 or 0800 0521734 I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. How long will the QuickStart installation take me? WiFi Hub - 30 mins. Managing Your Account - Cable. In that case call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Account - Mobile. Can anyone advise on this issue, or I think that should be set up by an engineer from VM. Socket. The status page of the Hub's menus shows if Telephone is Enabled / Disabled. Hi, I’ve recently moved into a flat, befor ordering I checked if virgin media was already installed there ( it is, there is a virgin media box outside the property ), a lady from virgin media also came to the flat the day I moved in to collect the previous tenants hub, I ordered via live chat and they recommended the self set up so, I got the quick set. When the box came, the guide has said to screw the cable into the VM wall socket but the problem is I don’t have one. those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal. Location. and "Once the landline cable has been attached to the adapter, you’ll need to plug this into the first grey on your hub (also known as RJ11). Hi Vera, Thank you for reaching out to us in our community and welcome both here and to Virgin Media, sorry to see you were unable to set up your services due to having no internal connection, I was able to locate you on our system with the details we have for you and can see a technician has now been and set things up. Push fit the VM-supplied lead onto the socket. Call the Pre-installation and delivery team on 0800 052 1734. This setup works with any of our TV boxes powered by TiVo. Plug the cables into the Hub. Hi we have just moved in to our new home so I got the Virgin Media hub but we have no wall socket whatsoever and only few cables running in - 5321685. We don't have a a Virgin Media wall socket, just an old NTL one which doesn't have a socket for the cable. A master socket is the main socket for the phone line in your home, not an extension socket. So I’ve just coming from talk talk where all I needed was power and the telephone and broadband was in 1 line Simple. Business, Economics, and Finance. Can I still get online? The online phone service doesn’t let me speak to a person - 5206664I have just recently signed up with virgin media previously having sky but have no wall socket I think I need to book a engineer visit but don’t no how. All you need to do is contact Virgin Media and explain what the issue is. Tudor. The wall socket I have within my home does not appear to be working. on 31-12-2021 10:47. If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Do I need to book an engineer appointment? as I don’t have an active account it’s not showing me any options online or on the app. I recently got Virgin broadband installed. No setup fee is available on all bundles, broadband & phone, and broadband only packages. This is a little untidy for my likeing. . i don’t have a virgin media wall socket. Should I cancel and request an engineer to install. It is actually a VM box but a very old one, even though it was still in use just over a month ago. @ssueto wrote: I tried it (Telewest socket) but I don't receive any Internet connection. I don’t it is fibre cable. Options. I have just recieved my virgin media wifi and TV box for home installation but dont have the correct wall socket do I. I'm here to share knowledge, I don't work for Virgin Media. Plug the end of the telephone cable you unplugged from the wall socket into the adapter. Options. If there’s already a cable plugged into your Virgin Media wall socket, use the spanner supplied in the box, to remove it. Joining in. Security matters. Give the pre-install team a call on 0800 052 1734 as you will need a manned install to reinstate the isolated outlet. 132Mb average speed. Grab the adapter we provided and plug it into the grey port at the top (labelled Port 1) on the back of the Hub. Options. You can just disconnect the flylead from the isolator tho as it has a barrel on it. . Would I be able. kkd1. Here are some check points to make sure your phones are in good working order. Networking and WiFi. Virgin media wall socket for broadband is not what js shown on the installation guide in QuickStart, set up and connections 5 hours ago; I need a Virgin Media Broadband Socket installed in QuickStart, set up and connections 6 hours ago; Cable already connected to Virgin Wall Socket in QuickStart, set up and connections yesterdayWe would like to show you a description here but the site won’t allow us.